Make a deposit
You can make a deposit to your account using the unique KID number assigned to you. Your KID number is posted on the provider web under the tab Accounting. The account number is 4200 49 88080.
If you make a deposit using the KID number, your balance will normally be updated by the next business day if you made your payment before 14:30 hrs. However, we recommend that you allow a bit more time, as transfers are sometimes delayed from the bank.
You need to assess how much you want to deposit, based on your estimated activity involving new and existing domain names, and how often you want to top up your balance.
Providers abroad who cannot pay using KID must remember to mark every deposit with their assigned KID number. Please note that it will take at least 3–4 days before payments made from abroad are reflected in the balance.
All deposits will trigger a confirmation of payment, which is sent by email to the person registered as the invoice contact.
Prepaid amounts do not generate interest.
Monitor your account
On the provider web you can check your balance under the tab Operational. The balance is excl. of VAT.
You can also check your deposit history under the tab Daily and Economy status files.
Notification when balance is low
You can activate notifications when your balance is low. When this is activated, you get an e-mail when it is time to make a new deposit. We recommend that all providers activate this feature to reduce the risk of transactions being rejected due to insufficient funds.
Activate the notifications for low balance under the tab Operational in the log-in section of the provider web.
At the beginning of each month, all providers who have had transactions against their balance will receive a cash invoice specifying how many domain names have been registered and renewed in the past month. The basis for this invoice, including a list of the domain names in question, is available on the provider web.
The cash invoice is just a confirmation of how much was deducted from your balance in the past month; it does not need to be paid.
The cash invoice is sent via EHF for providers who have activated this functionality. Others will receive a PDF via email.
Invoices are addressed to the address you have registered on the registrar web under 'Billing contact name'. Invoices are sent to the email address you have registered on the same tab.